Delivery & Returns

Delivery Information

PlayActive endeavour to dispatch all items within 1 working day. We send our items via an overnight courier who have a 97% success rate of next day delivey (Mon - Fri). However, in some small cases a delay can occur and therefore we cannot guarantee 100% your item will arrive next day. However, if there is a delay the courier will always try to deliver the following day, if you need any assistance tracking your item please get in touch with us and we'd be more than happy to assist you.

  • free delivery
    if you are located in the highlighted areas delivery is free of charge.

  • surcharge £19.99
    postcodes in the highlighted areas will incur an additional fee of £19.99 on checkout.

  • surcharge £200.00
    any offshore postcodes will incur an additional fee of £200.00 on checkout.